1. Introduction

MES is committed to protecting your privacy. This Privacy Policy describes how we collect, store, and use your personal information when you use our website.

2. Information We Collect

We collect personal information that you voluntarily submit through the contact form:

• Name

• Email address

• Phone number

Additionally, we collect non-personal data via Google Analytics:

• IP address

• Device/browser type

• Site usage and behavior (cookies)

3. Use of Information

We use your data to:

• Respond to inquiries or contact requests

• Manage communications and follow-ups

• Send newsletters or updates (with opt-out options)

We do not collect payment information, nor do we conduct e-commerce transactions through the Site.

4. Lawful Basis (for EU/UK/California users)

We process your data on the basis of:

• Your consent (via the contact form)

• Our legitimate interest in responding to inquiries

You may withdraw consent or opt out at any time by contacting us at: info@mesconsult.com

5. Data Retention

We retain personal information for as long as necessary to fulfill communication purposes or legal obligations.

6. Data Sharing

Your data is stored securely in our CRM system. We do not sell, lease, or share your data with third parties unless required by law.

7. Cookies and Analytics

We use cookies to:

• Improve website experience

• Collect anonymous statistics for internal reporting

Users can control cookie settings through their browser.

8. Security Measures

We use secure administrative and technical safeguards to protect your data from unauthorized access or misuse.

9. Your Rights

You may:

• Request access to the data we hold about you

• Request correction or deletion

• Unsubscribe from marketing communications

• File a complaint with a relevant data protection authority

10. Governing Law

This Privacy Policy is governed by Mozambican law. If you are accessing this Site from outside Mozambique, you do so at your own risk.